Request an appointment by visiting our Consulting Room.
Booking an Appointment
All of our doctors will help you deal with acute and long-term health problems and illnesses. This will always involve advice on how you can help yourself, sometimes it will involve treatment in the surgery or medication, and at others referral to local hospitals may be necessary.
Patients can see the doctor of their choice and for ongoing and long-term health problems it is usually best to see the same doctor. However, when you need to see a doctor urgently it may not always be possible to see your usual doctor.
To request an appointment:
- visit our Consulting Room.
- visit reception in person.
We make every effort to keep appointment times but there may be occasions when they overrun.
Helping the appointment system run smoothly
- If you are unable to keep your appointment please notify the surgery as soon as possible, either by using the online cancellation form (at least 24 hours in advance), or by telephoning reception.
- One appointment is for one person. If you want another member of your family to see the doctor or nurse, please book a further appointment.
- When arriving at the surgery for your appointment, always inform reception.
- Sometimes people can forget to tell the doctor all the important information about their problem. It may help to write you symptoms down before your appointment.
- If you don’t understand what the doctor or nurse says to you, please don’t be afraid to ask for a further explanation.
- It can sometimes help to have a partner or friend with you.
- If you are seeing the doctor to discuss the result of an investigation or a recent hospital treatment, check with reception first that any important results or letters have been received.
- Appointments may not be required to have insurance forms completed or renewal of sickness certificates. You can ask reception using our online form.
- If you would like a chaperone please speak to the Doctor or Reception staff. You can view our chaperone policy here.
Out Of Hours Service
In the case of medical problems when the practice is closed, or if you are unsure whether or not your situation requires an ambulance, please call NHS 111.
The NHS 111 operators will take details about your situation and you will be offered advice or arrangements made for you to be seen at a local walk-in centre, visited at home or in urgent cases they will call an ambulance on your behalf.
In a genuine emergency you should call 999 and ask for an ambulance.
Chest pains and / or shortness of breath constitute as an emergency.
Improved Access Appointments
You can find more information on our Improved Access Appointments page.